All staff are expected to:

• Uphold our Mission and Core Values and Sanctuary Commitments.

• Comply with Agency Personnel Policies and Procedures.

• Conduct all work with good faith compliance of all legal and regulations requirements.

• Maintain good attendance and report to work on time.

• Complete attendance records accurately.

• Safeguard confidential information.

• Successfully complete minimum training requirements.

• Communicate accurate information in a timely manner to supervisors.

• Accurately complete job related documentation in a timely manner.

• Communicate in a professional manner to children, families, peers, outsides agencies/vendors.

• Demonstrate cultural competence.

• Demonstrate a willingness to take on new responsibilities and alter performance with changing needs.

• Continually seek to improve the efficiency and effectiveness of their department and the agency.

• Organize tasks, data and work area.

• Manage time effectively.

• Communicate effectively, both verbally and in writing.
  
  Brief outline of essential tasks:
   

• Conduct home visits with birth parents, foster parents, and/or resource persons in accordance with mandates

• Document all contacts in appropriate computer systems within established timeframes

• Monitor and document home visits, family/sibling visits.

• Respond to emergencies as needed and/or directed

• Answering and directing phone calls;

• Respond to Client requests for information.

• Data Entry into multiple computer systems.

• Maintain tracking systems of reports coming due and completed.

• Mail distribution/processing.

• General typing and filing.

• Maintain appropriate boundaries

EDUCATION, LICENSURE, AND/OR CERTIFICATION REQUIREMENTS: Bachelor’s Degree in Social Work or related field. Must maintain a valid Driver’s License with a satisfactory driving record.

EXPERIENCE REQUIRED: Minimum 6 months of office and/or casework aide experience. Excellent organizational and communication skills. Type a minimum of 35 wpm; proficiency in Microsoft Word; knowledge of Excel a+, ability to file, and ability to track case information through paper and data entry

Our Mission:  MercyFirst, a sponsored ministry of the Sisters of Mercy, inspires hope and promotes healing for children and families by providing quality human services and educational opportunities while advocating for social change