MercyFirst is currently seeking a Crisis Intervention Specialist
(For our Syosset  Location)

EDUCATION, LICENSURE, AND/OR CERTIFICATION REQUIREMENTS: High School Diploma or Equivalent or a

Bachelor’s Degree in a related field. Must have and maintain a valid NYS Driver’s License with a satisfactory driving record

EXPERIENCE REQUIRED: If no Bachelor’s degree, 1+ years experience in residential care with children and / or adolescents.

BRIEF SUMMARY OF POSITION: Under the supervision of the Program Manager, the Direct Care Worker II supervises clients, provides a safe and secure environment and applies Agency approved methods of behavior modification including the point system, verbal de-escalation techniques and physical intervention if needed. Shifts assigned may vary and change according to Agency needs.

All staff are expected to:

• Uphold our Mission and Core Values and Sanctuary Commitments.
• Comply with Agency Personnel Policies and Procedures.
• Conduct all work with good faith compliance of all legal and regulations requirements.
• Maintain good attendance and report to work on time.
• Complete attendance records accurately.
• Safeguard confidential information.
• Successfully complete minimum training requirements.
• Communicate accurate information in a timely manner to supervisors.
• Accurately complete job-related documentation in a timely manner.
• Communicate in a professional manner to children, families, peers, outsides agencies/vendors.
• Demonstrate cultural competence.
• Demonstrate a willingness to take on new responsibilities and alter performance with changing needs.
• Continually seek to improve the efficiency and effectiveness of their department and the agency.
• Organize tasks, data and work area.
• Manage time effectively.
• Communicate effectively, both verbally and in writing.

Brief outline of essential tasks: 

• Maintain a safe and secure environment for clients.
• Respond to crises.
• Assess situation and make determinations of safest alternative according to TCI protocol.
• Use verbal de-escalation techniques.
• Use safe and approved physical interventions, when necessary.
• Communicate with AOD.
• Demonstrate knowledge of human development stages.
• Report behaviors believed to be symptomatic or emotional, physical or psychological disturbances.
• Document clients’ behaviors and activities in CST log.
• Complete critical incident reports.
• Maintain appropriate boundaries.