BRIEF SUMMARY OF POSITION: The Program Manager for the (Pollak Program) is responsible for the operation of the living unit. Supervises and provides a safe and secure environment and applies Agency approved methods of behavior modification, including the point system, verbal de-escalation techniques and physical intervention, if needed. Shifts assigned may vary and change according to Agency needs.

All staff are expected to:

• Uphold our Mission and Core Values and Sanctuary Commitments.

• Comply with Agency Personnel Policies and Procedures.

• Conduct all work with good faith compliance of all legal and regulations requirements.

• Maintain good attendance and report to work on time.

• Complete attendance records accurately.

• Safeguard confidential information.

• Successfully complete minimum training requirements.

• Communicate accurate information in a timely manner to supervisors.

• Accurately complete job related documentation in a timely manner.

• Communicate in a professional manner to children, families, peers, outsides agencies/vendors.

• Demonstrate cultural competence.

• Demonstrate a willingness to take on new responsibilities and alter performance with changing needs.

• Continually seek to improve the efficiency and effectiveness of their department and the agency.

• Organize tasks, data and work area.
• Manage time effectively
• Communicate effectively, both verbally and in writing.

Brief outline of essential tasks:
 

• Maintain a safe and secure environment for clients

• Maintain consistent daily routines of the living unit in accordance with Agency policy and treatment plan

• Keep appropriate staff informed of the relevant information and incidents within assigned unit.

• Demonstrate knowledge of human development stages

• Participate as member of treatment team

• Ensure proper scheduling of YSC I and II staff and monitor same

• Report behaviors believed to be symptomatic or emotional, physical or psychological disturbances

• Document clients’ behaviors and activities

• Hire, train, supervise and monitor the performance of assigned staff.

• Review daily logs, accident reports, incident reports, etc.

• Complete payroll tasks in a timely manner.

• Implement and monitor all residents’ behavior management programs, residents’ allowance and savings, and unit expenses.

• Maintain appropriate boundaries

EDUCATION, LICENSURE, AND/OR CERTIFICATION REQUIREMENTS: Bachelor’s Degree in related field plus 2 years experience in youth work or with high school diploma related field plus 5 years in Residential Care. Must have and maintain a valid Driver’s License with a satisfactory driving record.

EXPERIENCE REQUIRED: With Bachelor’s Degree, 2 years’ experience in youth work required. With high school diploma 5 years in Residential Care required.